VoIP Billing
Dynamic Routing
 EyeBill Dynamic Routing - Features
Service differentiation

EyeBill EDR promotes an entirely customer-tailored approach to quality and cost of call routing.

  • Create unlimited number of routing plans, based on the service preferences of different customer segments, as identified by the telecom company - (quality-sensitive, cost-sensitive, middle segment etc.)
  • Assign respective routing plans to customer(s)
Flexibility

Routing plans are:

  • Custom-designed by the network/ billing administrator in the telecom company via an input of any measurable criteria:
    • any ratio between quality and cost weight in the routing formula
    • static and variable thresholds for cost and quality
  • Based on both current and historical statistics
  • non-static as their "performance compliance" status is constantly being rated based on real-time statistics drawn from the Billing System's database server

Quality management

Routes are:

  • Constantly inspected for compliance with the criteria in each routing plan
  • Automatically rated in order of best fit into the requirements of each routing rule
  • Routes are sifted out and rated at diminishing priority for unsatisfactory cost-quality criteria performance
  • Sent to the Softswitch/SBC for implementation in the form of a prioritized list of alternative routing paths, in case the best route is not physically available. That is a second back-up that ensures call routing through the best available route, not through a randomly chosen alternative
Cost control

EyeBill EDR enables:

  • Least-cost routing (LCR)
  • Network/billing operators to enter cost as any coefficient in the routing formula
  • Telecom management to fix the costs of call services, and thus:
    • set the desirable sales margins
    • plan profits
    • introduce better pricing for end-clients
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