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 Eyebill Press Release
5/7/2004
VocalTec Integrates EyeBill Billing Platform as Part of Turnkey VoIP Solution
Fully Integrated Solution in Commercial Service at Prepaid Service Provider in Africa

Egypt, Cairo – May 07 2004 - VocalTec Communications Ltd. (Nasdaq: VOCL) and EyeBill Interactive Solutions today announced their cooperation for the delivery of comprehensive, fully-integrated VoIP solutions. EyeBill is a new billing partner in VocalTec’s softswitch architecture alliance program. The integrated solution is in live operation at a provider of prepaid services in Africa.

The integration of EyeBill’s real-time billing platform with VocalTec’s proven, carrier-grade VoIP architecture results in a complete turnkey solution for service providers wishing to offer cost-effective prepaid or postpaid VoIP services to their customers. Leveraging the EyeBill billing platform, VocalTec’s solution enables real-time billing and balance verification, web-based self-provisioning, batch and lot management and PIN creation. Subscribers can view real-time call statistics, recharge their accounts and view information via an intuitive web interface.

“We are delighted to welcome EyeBill as a new billing partner in our alliance program. The seamless integration between our platforms creates a cost-effective and high quality VoIP solution, particularly for emerging markets,” said Ari Rabban, Vice President of Corporate Development and Marketing at VocalTec.

EyeBill Interactive delivers billing and customer care solutions for next generation services and products. The EyeBill Billing Platform is a flexible and modular billing system for managing and calculating customer and partner telephone bills. The platform supports prepaid, postpaid and wholesale business models including VoIP origination and termination, calling cards, and VoIP callshops.

“EyeBill and VocalTec have partnered to provide competitive and next generation carriers an integrated platform on which to offer prepaid, postpaid as well as wholesale VoIP services to their customers,” said Emil Nikolov, CEO at EyeBill. “Our companies share a similar vision, based on the leveraging of next gen technologies to provide rapid return on investment and business advantages to cost-conscious carriers .”

About EyeBill EyeBill Interactive Solutions is a dynamic company, specializing and delivering expertise in telecom billing and customer care solutions for incumbent ptts, emerging carriers, voip calling card operators and ISPs. The company was established in 2000 as a joint venture between two companies - leaders in their sectors (telecommunications and IT) and rapidly positioned its brand name as a next generation, scalable and reliable billing platform. EyeBill offers affordable products designed for start-up, small and medium-sized telecomoperators as well as carrier grade billing for established telecom players and wholesale carriers . EyeBill Platform covers any business model within telecom industry – Prepaid, Postpaid and Wholesale.

Learn more about Eyebill and its range of products at www.eyebill.net.

About VocalTec VocalTec Communications Ltd. (VocalTec) is a leading telecom equipment provider offering packet voice solutions for global carriers and local service providers. Its field-proven packet tandem switching solutions for international/national long distance and exchange carrier services leverage VocalTec’s unique RapidFlo™ routing engine, as well as its industry-leading SS7 capabilities. Carrier-hosted solutions for VoIP VPN, IP Centrex/Hosted PBX, conferencing, global call center and calling card services enable new revenue generation from enhanced services. VocalTec also provides VoIP solutions over wireless infrastructure (VSAT/WLL) to meet the needs of rural markets.

VocalTec’s Essentra SIP-Based Softswitch Architecture is an open, flexible next generation platform that leverages VocalTec's extensive experience in VoIP carrier deployments. This scalable, carrier-grade platform integrates the benefits of SIP, MEGACO/H.248 and H.323 technologies with complete PSTN/SS7 connectivity. Essentra enables gradual and cost-effective migration of carriers' existing TDM or H.323 networks to an IP-based next generation network infrastructure and supports the needs of new carriers entering the market.

Learn more about our products and solutions at www.vocaltec.com.

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