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EyeBill and MERA Partner Announce Joint Customer Win in Asia

Toronto, ON, Canada – Sofia, Bulgaria – February 8, 2005 - MERA Systems, Inc., a forefront supplier of session controllers, and EyeBill, an established vendor of VoIP billing solutions, today announced that Qatar-based NASR Technologies has deployed EyeBill’s Billing Platform with MERA’s MVTS Session Controller. This joint customer win is in line with MERA and EyeBill’s strategic partnership aimed to deliver complete VoIP business solutions to VoIP carriers and service providers.

The Business Challenge

NASR Technologies is an Asian telecom service provider that delivers call shop, calling cards, IP PBX and other VoIP-based services through a multi-layer network of resellers and sub-resellers across the region. The telco needed a flexible and complete solution that would enable delivery of all business critical applications (such as voice calling, complex billing of users in real time, calling card generation and the like) on a wholesale partitioned basis, and allow its dozens of partners to operate and manage their accounts independently.

“We have evaluated a number of other products and selected EyeBill and MERA because they form a complete solution that fits our business model in the best way,” comments Hatim Eltahir, Executive Manager for NASR Technologies. “We were looking for a complex network management solution that would enable us to collect VoIP calls from a multitude of resellers and provide accurate billing information for each of the accounts. On the part of the session controller, our critical requirement was the ability to perform intelligent call routing and easily scale as we gain more partners. What’s more, we are very pleased with the technical support provided by both MERA and EyeBill. After the on-site training we received from the vendors, our engineers can easily operate the system. If any questions arise, we can always count on both vendors’ round the clock customer support service. This is particularly important when one is exploring a new business model like we do.”

How it works

The major business of the Dubai-based telecom is the call shop chain (equipped with EyeBill call shop software and hardware) along with calling cards and corporate accounts as supplementary service offerings. The direct offering of those services to the end-customers and sales activity will be run entirely by the company’s network of resellers, while NASR itself will carry out centralized management of their business by issuing special sales credit account to each reseller and monitoring their sales and marketing performance. The latter is achieved through the real-time communication within the billing system network. MERA’s MVTS Session Controller operates as the ‘main brain’ of that network. It collects traffic from all EyeBill call shops, calling card accounts and corporate/residential customer accounts from EyeBill Billing system, and performs intelligent routing of calls. It also interacts with EyeBill’s billing system in real time via RADIUS protocol, thereby enabling NASR Technologies to monitor the multiple reseller accounts on a partitioned basis, run real-time reports and implement a diversity of billing schemes, both post- and pre-paid., thus supporting the marketing activities of its resellers.

“In this dynamic VoIP market telcos like NASR Technologies are seeking fast deployment of very complex telecom solutions,” comments Gueorgui Metchkarov, Product Manager at EyeBill. “There are a lot of factors that must be considered, so a one-stop-shop solution that we provide together with MERA eliminates interoperability risks and minimizes the presales evaluation, negotiation and deployment time. What’s more, MERA is one of the very few session control solutions that support RADIUS for authentication, accounting and routing purposes, and enable carriers and service providers get the most out of their network facilities.”

“The bundled Session Controller/Billing solution allows NASR Technologies to boost the development of IP communications in Asia and Middle East,” says Konstantin Nikashov, CEO at MERA Systems. “Using the partitioning technology enabled by the billing system, NASR Technologies helps many companies to quickly start up a VoIP business with no capital investment. In a nutshell, this business model is a very efficient way for market penetration and will enable NASR technologies to provide low-cost yet reliable telephony services to the growing Asian market.”

About EyeBill

EyeBill Interactive Solutions Plc is a dynamic software company, specialized in delivering premium VoIP billing and customer care solutions for large, medium-sized and start-up VoIP operators Established in 2000 as a joint venture, EyeBill has expanded to cover all VoIP business models – Corporate, Residential, Prepaid, Postpaid, Calling Cards, Call Shop and Wholesale. EyeBill is recognized as a premium billing solutions provider by its customers and business partners worldwide.

About MERA Systems, Inc.

MERA Systems develops industry-leading IP Telephony products and solutions that enable VoIP carriers and service providers to deliver real-time voice services across packet networks. MERA’s award-winning MVTS is a truly carrier-grade session controller that scales up to 40, 000 concurrent calls, supports SIP, H.323 and their dialects, provides call admission control, QoS management, SLA assurance and all other features needed for end-to-end network management. Founded in 1989, MERA is a privately owned corporation with offices in Canada and Russia. For more information, visit us at

About NASR Technologies

Founded in 2000, NTC is a privately owned and funded company based in Dubai, UAE. NTC is a leading provider of Internet Telephony solutions that provides high-quality telecommunications services for corporate and individual clients. The company guarantees flexible solutions that fit the specific requirements of each client and an opportunity to choose from its wide range of products and services. NTC has a strategic joint venture with VoIP Companies, which enable us to provide our Clients with the best quality and stability IP Telephony Solutions and call service with the lowest calling rates.

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