Rangreth, India – June 2005 – In an exclusive interview for iLocus Research Group, The CEO of EyeBill Interactive Solutions Plc., – Mr. Emil Nikolov – revealed essential details on the VoIP Billing market, as well as the challenges facing alternative telecoms upon their entry into the VoIP/ VoBB industry.
A major obstacle for the alternative telecoms, seeking to enter the lucrative VoIP/VoBB market, is that they opt for the most price-attractive solution and underestimate the operational deficiencies and financial losses related to it:
“A simple question that we ask is: are you sure that your billing system is not missing any traffic that you receive? There are billions of minutes accounting to millions of dollars, which are lost in the telecom industry worldwide, because of wrong billing information and wrong CDR information,” commented Mr. Nikolov.
Another important point during the interview was VoIP billing as an “in-house development phenomenon.” According to Mr. Nikolov, it is not a viable option for alternative telecoms, since any self-developed billing needs to be reconfigured at a later stage in order to meet the changing customers’ demands. That requires an on-going effort, which in turn translates into continuous unplanned investments.
As more and more entrepreneurs seek to enter the lucrative VoIP and VoBB markets, it is getting more important to realize that a scalable and full-featured billing system is essential for VoIP operators’ business development in the long-run.
Emil Nikolov is one of the co-founders of Eyebill Interactive Solution Plcs. As a leader of the company, he played a major role in its establishment and market success. Emil graduated from Sofia University, Bulgaria, with majors in Business Administration and Management.
EyeBill Interactive Solutions Plc is a dynamic software company, specialized in delivering premium VoIP billing and customer care solutions for large, medium-sized and start-up VoIP operators. Established in 2000 as a joint venture, EyeBill has expanded to cover all VoIP business models – Corporate, Residential, Prepaid, Postpaid, Calling Cards, Call Shop and Wholesale. EyeBill is recognized as a premium billing solutions provider by its customers worldwide and as a major partner of leading VoIP vendors like VocalTec, MERA, Quintum, etc. In recognition of being an all-aspect quality VoIP solutions provider, the company was granted the Eurowards 2002 award, as well as the TMC Best of Show 2005 Award.
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To read the whole interview, please click here