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DorukNet chooses EyeBill solution to bill and manage telecom services in Turkey

Istanbul, Turkey - January 23, 2006 - EyeBill Interactive Solutions Plc, a frontrunner in high-class telecom billing and customer care, deploys a solution for billing and telecom business support for DorukNet. EyeBill billing and Alcatel softswitch delivered an integrated platform that will enable one of the biggest ISPs in Turkey to provide prepaid and postpaid VoIP services to corporate and residential customers on the domestic market. The project endorsed and coordinated by EyeBill’s regional system integration partner — TruNet, — gives hopes to mid-sized telcos that a high-return investment in carrier-class billing system with short custom integration and deployment cycles is possible.

EyeBill won the billing project among four major telecom billing vendors. The appreciated advantages of EyeBill were ability to handle large and rapidly increasing traffic volumes, a single platform for billing and reporting for all types of VoIP services and web interface, fully translated in Turkish. Having these requirements satisfied, DorukNet ensures stable revenue stream under the conditions of fast traffic volume growth, introduces flexible billing and rating and promotes improved management efficiency.

Senol Doyranli, Vice President of Sales & Marketing at DorukNet believes that when it comes to targeting the big telecom business, scalability and multiple functions of the billing system are essential: “The ability to manage all services and support operations with a single platform, coupled with the capacity to grow traffic without system limitations is unconditional necessity for turning a telecom business into success. We are happy to see that EyeBill meets to our expectations.”

According to Ilian Hafouzov, Sales Director at EyeBill, although quality and scalability are very reasonable choice for the telecom businesses, the majority of players in the young VoIP industry still underestimate its importance, and that comes at a cost: “Industry research shows that out of all telecoms that regret their choice of a billing system, a stunning 19% are so limited in terms of billing scalability and functioning, that they embark on billing system re-investment and total billing migration. No need to discuss the costs associated! That is why our individual approach to customers has two constants — system stability and scalability — because they are the key to stable revenue generation and growth. And that is how success is defined,” concludes Hafouzov.

To enhance its internet co-location, VPN and hosting solutions portfolio with alternative voice services, DorukNet required full integration between the EyeBill Billing System, Alcatel softswitch equipment and DorukNet’s legacy accounting software. Now, with an integrated billing solution and accounting software integration at a final stage, the Turkish telecom is equipped for a full-scope development in the corporate and residential markets and with high-end voice over Broadband services on their corporate roadmap.

The major system integrator in Turkey and endorser of the billing project – TruNet, is convinced that this successful deployment signifies an opportunity for other telecoms on the local market: “Our insight in the regional market is that currently many telcos are facing operational inefficiencies due to partial or unavailable equipment interoperability and lack of multi-language support in their billing systems. These result in prolonged deployment cycles and foregone revenues. As a system integrator, we do our best to avoid that in recommending a billing system to our clients. In the context of this particular project, we see a real opportunity for mid-sized telcos to have an affordable carrier-grade solution that avoids the pitfall of the other billing solution currently on the market, ” concludes Kenan Sinasi, / CEO at TruNet.

About EyeBill

EyeBill is a global BSS/OSS vendor of Billing and customer-care solutions for the telecommunications industry. Since its establishment, the software company has expanded to cover all traditional VoIP business models – Corporate, Residential, Wholesale, Call shop, Calling Cards etc . EyeBill constantly initiates developments in line with the hottest trends in the telecom business – voice and video over IP/Broadband, Triple Play, IP Centrex, WiFi, WiMAX, 2.5G/3G and other cutting-edge technologies.

About DorukNet

DorukNet is the leading Internet Service Provider in Turkey, provides high quality Internet access services, virtual hosting and co-hosting solutions. DorukNet has one of the biggest bandwidth Internet connections in Turkey and operates a nationwide backbone with more than 20 POPs in major cities of Turkey. DorukNet serves thousands of corporate clients; among them are major and international companies like Pfizer, Roche, Toyota, Samsung etc.

About TruNet

TruNet is a frontier Internet Business Solutions provider, e-Business consulting and development firm that minimizes the risks associated with digitally changing the way business is done by providing rapid solutions to e-business problems. Located in Istanbul, Turkey, TruNet has achieved its goal to become a true leader in web technologies by bringing the firsts to the industry such as a complete fiberoptic infrastrcuture, online dial-up registration and online credit card payment and authorization system. TruNet and EyeBill join their efforts to supply Turkey’s VoIP market with a stable and scalable solution, full package of services with local representative support.

Press Contact

EyeBill Interactive Solutions PLC

Sabina Savova

Tel: +359 2 490 0 490 (ext. 174)


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